Frequently Asked Questions

Your guide to shopping the latest in tech and electronics.

Are all products sold by Personal Digital brand new?

Yes, we only sell 100% authentic, brand-new products in their original manufacturer packaging, unless explicitly stated otherwise in the product description.

What is your shipping policy for high-value electronics?

We offer insured express shipping on all orders. High-value items require a signature upon delivery to ensure your tech arrives safely and securely.

Do the products come with a warranty?

All electronics purchased from Personal Digital come with a standard manufacturer's warranty. We also offer extended protection plans for added peace of mind.

What is your return policy for opened items?

Items can be returned within 30 days of purchase. Please note that opened electronics may be subject to a restocking fee if they are not being returned due to a functional defect.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options like Afterpay and Klarna, allowing you to buy now and pay later for your favorite gadgets.

How can I track my order status?

Once your order is dispatched, you will receive an email with a tracking number and a link to our courier's portal to monitor your shipment in real-time.